The World Health Organization has announced the theme for World Patient Safety Day 2024 (September 17) as “Improving diagnosis for patient safety.” World Patient Safety Day is the cornerstone of action to promote global health and safety. It is firmly grounded in the fundamental principle of medicine, “first do no harm.”
To improve diagnostic safety, the main objective for patients and families is to actively engage with health workers and healthcare leaders to improve diagnostic processes.
Here’s what you can do:
Understand and engage in the diagnostic journey.
Ensure you understand the diagnostic process, including the steps that you and your healthcare team will take to determine your diagnosis.
Engage actively with your healthcare team by sharing accurate and comprehensive information about your symptoms and medical history from the start.
Prompt your healthcare team to think comprehensively about alternative diagnoses, such as by asking “What else could it be?”
Ask about the purpose, potential risks, alternatives, and follow-up steps of any recommended diagnostic interventions.
Keep track of your health, symptoms, medical visits, and treatments.
Be informed about the expected progression of your illness, potential danger signs, and how to access care if your condition either does not improve or worsens.
Adhere to prescribed treatment plans and attend follow-up appointments.
Ensure continuity, accuracy, and validity of information.
Ask your healthcare team for information and use reliable medical information sources.
Follow up on the results of your diagnostic tests and proactively ask for the report; no news is not always good news.
Don’t be afraid to seek a second opinion if you have any doubts or uncertainties about the initial diagnosis.
Regularly check your health records to ensure that all information is documented, accurate, and up to date.
Speak up with concerns about your diagnosis and care.
Raise any concerns you may have about your diagnosis or the diagnostic process.
When there is a concerning change in your or your family member’s condition, promptly escalate the issue to your healthcare team.
Contribute to learning and improvement.
Engage in follow-up and provide feedback to your healthcare team about your diagnosis and treatment effectiveness.
Help to improve the wider health system by reporting your experience and suggesting changes.
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Open prescription bag before you leave the pharmacy
It should never happen, but it's not unheard of for another patient's medication to somehow slip into your bag before you pick it up at the pharmacy. Bagging errors can happen when more than one patient's medications are in the pharmacy work field at the same time, often during the prescription packaging process. Pharmacists are well aware of this and most pharmacies do require that staff work on only one patient's medications at a time. Nevertheless, since bags containing prescription medications are not routinely opened at the point-of-sale, if an error does happen it may not be captured before the patient leaves the pharmacy.
In February, the Chicago Sun Times reported that 16 elementary school children had been taken to local hospitals with a sudden illness. The children were 9- and 10-year olds who began vomiting after eating “mints” given to them by another classmate. It was later found that these “mints” were actually nicotine -replacement lozenges, called NiQuitin Minis ( Figure 1 on page 3). ( NiQuitin is a product from the United Kingdom that is sold online; however, the Nicorette brand made in the US has a similar product.) The classmate found the lozenges at home and brought them to school to share.
The Poison Prevention Act was passed in 1970 to help reduce the number of accidental childhood poisonings. The Act required manufacturers of medicines and household products to develop a package that would make it more difficult for a child, age 5 and younger, to open. Since then, many over-the-counter (OTC) and prescription medicines are sold with a child-resistant cap. However, these caps do not fully prevent a child from opening the medicine – they are NOT childproof. Tragic cases of young children dying or becoming seriously ill after taking medicine from vials or bottles they were able to open occurs even with the use of child-resistant caps. Some examples of recent stories found in the media are listed below.