The World Health Organization has announced the theme for World Patient Safety Day 2024 (September 17) as “Improving diagnosis for patient safety.” World Patient Safety Day is the cornerstone of action to promote global health and safety. It is firmly grounded in the fundamental principle of medicine, “first do no harm.”
To improve diagnostic safety, the main objective for patients and families is to actively engage with health workers and healthcare leaders to improve diagnostic processes.
Here’s what you can do:
Understand and engage in the diagnostic journey.
Ensure you understand the diagnostic process, including the steps that you and your healthcare team will take to determine your diagnosis.
Engage actively with your healthcare team by sharing accurate and comprehensive information about your symptoms and medical history from the start.
Prompt your healthcare team to think comprehensively about alternative diagnoses, such as by asking “What else could it be?”
Ask about the purpose, potential risks, alternatives, and follow-up steps of any recommended diagnostic interventions.
Keep track of your health, symptoms, medical visits, and treatments.
Be informed about the expected progression of your illness, potential danger signs, and how to access care if your condition either does not improve or worsens.
Adhere to prescribed treatment plans and attend follow-up appointments.
Ensure continuity, accuracy, and validity of information.
Ask your healthcare team for information and use reliable medical information sources.
Follow up on the results of your diagnostic tests and proactively ask for the report; no news is not always good news.
Don’t be afraid to seek a second opinion if you have any doubts or uncertainties about the initial diagnosis.
Regularly check your health records to ensure that all information is documented, accurate, and up to date.
Speak up with concerns about your diagnosis and care.
Raise any concerns you may have about your diagnosis or the diagnostic process.
When there is a concerning change in your or your family member’s condition, promptly escalate the issue to your healthcare team.
Contribute to learning and improvement.
Engage in follow-up and provide feedback to your healthcare team about your diagnosis and treatment effectiveness.
Help to improve the wider health system by reporting your experience and suggesting changes.
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Provide Two Ways to Identify Yourself When Picking Up a Prescription
Good catch! A mother picking up a prescription for her son was supposed to receive methylphenidate for attention deficit hyperactivity disorder (ADHD). Instead she was given a cardiac drug intended for another patient. The mother noticed the error because the pharmacist mentioned the medicine was for “chest pains.” It turned out that the two patients had the same name. Before leaving the pharmacy with your prescription, always make sure to verify your name and another identifier, such as your date of birth or address. It’s also important for pharmacists to provide drug information when you pick up your prescriptions. After all, that’s how this error was prevented.
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